FAQ

ABOUT OUR PRODUCTS

Why Soy Wax?

Are your products vegan and nontoxic?

What ingredients are in your products?

What is the difference between #GummyMelts and #Meltdown?

I can buy wax melts for cheaper at a big box store. Why are your products so expensive?

I don't like that some of your labels contain swear words. What can I do?

ORDERING

I placed an order and then changed my mind, can I cancel the order?

What if my order arrived damage or is missing items?

What do I need know about the donations to charity?

Can I do local pick up for my item?

Do you charge sales tax?

Can I order items as gifts?

Do you offer free samples?

Can you customize labels for my wedding/bridal party/baby shower?

Do you wholesale?

SHIPPING

How much is shipping?

What services do you use to ship your product?

Do you ship outside of the US?

RETURN POLICY

What is your return and exchange policy?

PRIVACY POLICY

What is your privacy policy?

TERMS & CONDITIONS

What are your terms and conditions?

CONTACT US

What if I have a question or concern?